Withdrawal

Consumer (§ 13 BGB) have a statutory right of revocation

Cancellation Policy

You have the right to revoke the purchase contract within 14 days without giving reasons. In the case of individually manufactured Spirit-Wellness-Products that are tailored to the personal needs/wishes of the customer or have a singular effect/application cycle, such as PSI jewellery, plates, bands, withdrawal/cancellation is excluded in accordance with the express provisions (cf . § 18 paragraph 1 number 3 FAGG - Distance Selling Regulations).

For all other Spirit-Wellness-Products, an appropriate amount must be paid/a flat-rate fee of 10% of the respective amount in the event of cancellation after removal of the attached security sticker. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us (name, address, telephone number, e-mail address) of your decision to withdraw from the contract by means of a clear statement (e.g. a letter sent by post, telefax or e-mail). In order to meet the cancellation deadline, it is sufficient for you to send the notification regarding the exercise of the right of cancellation before the cancellation period has expired.

Instruction of Revocation
You may cancel your contract declaration within two weeks without giving reasons in written form (e.g. letter or E-mail) or by returning the good. The return costs will be borne by the buyer. The period begins earliest with receipt of this instruction. In order to safeguard the withdrawal period it is sufficient to send the withdrawal or the good.

The revocation must be sent to:

HAPPY - FUTURE Spirit-Wellness OG
Practice for the creation of a new collective awareness
Rudigierstraße 1/3
A-4020 Linz, Austria

Tel.: +43 732 94 27 87
E-mail: office@team-happy-future.at     
       
  

Consequences 
In the case of an effective cancellation the mutually received benefits must be returned and possibly towed uses (e.g. interest) surrendered. If it is not possible to give us the performance received whole or in part or just in a state grant you must compensate where appropriate  for the necessary value. With the release of things this does not apply if the deterioration of the product exclusively on their examination - as it would have been possible in a store - is due. In addition  you can avoid the obligation for value replacement by not taking the good in use as your property and refrain from anything which could impair its value. Transportable parcel goods have to be returned. Not transportable parcel goods will get collected. You have to pay the cost of returning if the delivered goods are equal to the ordered goods and if the price of the returned good is not exceeding an amount of 40 euros or if the good is at a higher price and you haven’t yet paid the consideration or a contractually agreed part payment at the time of the revocation. Otherwise the return is free of charge. Obligations to reimburse payments must be made within 30 days after their cancellation. 


Cautions
Your right of revocation expires prematurely if your contractor has begun with the execution of the service with your express consent before the end of the revocation period or you have determined by yourself (e.g. by download, etc). 


 Right of Withdrawal

 Model Withdrawal Form